Pacifica Careers

The UK’s #1 Independent Provider of Appliance Services

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We offer roles in all areas of the Company, including Field, Office, and Warehousing. Check out our listings today and see if you’re suitable for any of our current vacancies. Your ideal job could be just a click away.

Salary & Bonus

Competitive salary with quarterly wage increases based on performance (up to £55K PA) and a generous bonus scheme to help increase earnings.

Working Hours

8 hours per day (usually 9am-5pm), Monday – Friday.

Routes & Parts Delivery

Pre-planned routes and drive time is included, with intime daily parts delivery to a designated collection point, close to your location.

Tools for the job

Company van (with air-conditioning, electric windows and car play), fuel card, uniform, specialist tools, mobile phone, tablet and PPE.

Our Engineers

Being a Pacifica engineer is a varied and rewarding job. Engineers have access to around-the-clock support from a dedicated Regional Service Manager and our purpose-built training academy provides City & Guilds assured training and qualifications.

Why Pacifica?

  • We are the UK’s number 1 independent provider of appliance services
  • We are the first carbon neutral company in our sector
  • We currently employ around 450 people including over 240 engineers
  • We carry out around 350,000 repairs per annum
  • We are trusted by our customers (4.7 Trustpilot, 4.3 Google Reviews)

Engineer working on a Fridge

A whole host of additional benefits

We know that work is not just about receiving a salary. At Pacifica, we provide a wide range of additional benefits to make your work life as rewarding as possible.

Benefits Hub

Access to a whole host of lifestyle/wellness benefits and discounts, and an area dedicated to recognition and rewards.


Up to 33 days annual holiday allowance including 8 bank holidays.

Death in service cover

All employees receive death-in-service cover which will pay out three times your yearly salary (tax-free) to a nominated recipient, in the event of your death.

Training & Progression

Regular City & Guild Assured training and opportunities to upskill, plus excellent opportunities for progression and promotion within the business.

Appliance Protection

Complimentary MAP (Multi Appliance Protection) for your own home appliances.

Monthly rewards and gifts

Small tokens of thanks delivered with your spare parts and Costa Coffee rewards nominated by managers.

Powering Pacifica

Pacifica is powered by our People, they’re at the heart of what we do.

We recognise the value our people bring, and through a great company culture, we all work together to deliver our brand promise “You’re in safe hands”.

Pacifica group call centre
Pacifica warehouse recycling

Be part of a Business For Good!

OUR VISION – We are proud to care for our customers’ appliances for a more sustainable world.

Sustainability is the key to a better future, it improves the quality of our lives, protects our ecosystem, and preserves natural resources for future generations. 

Carbon Neutral Company

Pacifica is the first Carbon Neutral Company in our sector, and we are very proud of our green credentials. The very nature of what we do makes us a Business For Good. By repairing appliances we save the carbon cost of replacing them and ensure fewer appliances go to landfill.

There are many things we do, behind the scenes, to ensure that Pacifica are ahead of the game when it comes to sustainability and maintaining our green credentials. With a career move to Pacifica, you can be safe in the knowledge that you're working towards a greener future.

Engineer installing solar panels
Pacifica head office

Here are some key highlights from our journey from small warranty provider for energy companies, to a provider of a huge range of services across many industries.

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Lady in pacifica office

Founded in 2003 and united under the Pacifica brand two years later, we’ve grown to become the largest domestic support services provider in the UK and a trusted name across Europe. With…

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Pacifica management team
Management Team

Pacifica benefits from over 75 years’ combined experience of the UK domestic appliance sector at its helm.

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